Resume

Michelle M. Bova
69-22 Fleet Street, Forest Hills, NY 11375
412.889.3970
michelle.bova@gmail.com

Experience

HousingPlus | New York, NY
Director of Communications
September 2024-present

Re-launched a semi-annual newsletter to donors
Optimized SEO throughout the website
Launched a monthly HousingPlus blog
Spearheaded a campaign to increase recipients of our e-newsletters/emails by diversifying content, launching collaborative content creation, and thought leadership

Sunnyside Community Services | Queens, NY
Director of Marketing & Community Relations
November 2017-September 2024

Guided the marketing efforts of organization programs
Wrote materials to support the outreach and informational needs of programs
Created social campaigns which led to exceeding fundraising goals for GivingTuesday in 2021, 2022, and 2023
Oversaw all organizational social media accounts; in 2022, oversaw a 30% increase in social reach on Facebook
In partnership with the external web developer, manage all content on the organization’s website
Managed the Volunteer Services Coordinator
Created, maintained, and updated the organizational style guide and ensured consistent organizational brand

StoryCorps | Brooklyn, NY
Associate Director, Business Development
March 2012-November 2017

Developed partnerships with external organizations, resulting in more than $200,000 of annual revenue
Oversaw the creation of materials and support large-scale recording partnerships
Launched new models of partnership – including pioneering work on simple video animation to accompany a recording project with Kaiser Permanente
Promoted twice to roles of increasing responsibility, from an entry level post in 2012 to a leadership role that included managing one of the department’s junior members

Education

Baruch College
Master’s of Public Administration

Carnegie Mellon University
Bachelor’s of Arts | Professional Writing

Skills